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Last updated: 14th Nov 2024

1. Introduction

Welcome to Lichivi Pty Ltd (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.lichivi.com or use any services that link to this policy.


2. Information We Collect

Personal Data You Provide:

  • Name, email address, phone number, and other contact details.
  • Account details, such as username and password.
  • Payment details for transactions.
  • Communication preferences.

Automatically Collected Data:

  • IP address, browser type, and device characteristics.
  • Usage data, such as pages viewed, actions on the site, and visit duration.
  • Location data based on IP addresses or device settings.

Sensitive Data: We do not collect sensitive personal data unless explicitly agreed by users.


3. How We Use Your Data

  • Service Delivery: To provide, maintain, and improve our services.
  • User Communication: To send updates, respond to inquiries, or deliver newsletters.
  • Personalization: For tailored content and marketing based on user preferences.
  • Security: To safeguard against fraud and unauthorized access.
  • Compliance: To meet legal obligations.

4. Legal Bases for Processing

  • Consent: When you agree to specific processing activities.
  • Contractual Obligations: To fulfill any agreements with you.
  • Legitimate Interests: For improving services, marketing, and administrative functions.
  • Legal Compliance: For responding to legal requirements and requests.

5. Data Sharing and Disclosure

We may share your data with:

  • Service Providers: For hosting, payment processing, analytics, etc.
  • Business Partners: For joint marketing activities or co-promotions.
  • Authorities: When required by law for security and compliance purposes.

International Transfers: Your data may be transferred outside of your country following GDPR requirements using Standard Contractual Clauses.


6. Data Retention

We keep personal data as long as necessary to fulfill the purposes outlined, or longer if required by law.


7. Your Rights

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate information.
  • Deletion: Request deletion of your data.
  • Restriction: Limit how we use your data.
  • Objection: Opt-out of direct marketing.
  • Data Portability: Receive a copy of your data in a structured format.

To exercise any rights, please contact us at info@lichivi.com.


8. Cookies and Tracking

We use cookies and similar technologies for site analytics and personalised experiences. 


9. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal data from children without proper consent.

10. Security Measures

We implement technical and organizational measures to protect your data. Despite our efforts, no online system is 100% secure.

11. Policy Updates

We may revise this Privacy Policy. The “Last updated” date indicates when changes were made. We will notify users of significant changes via email or site notice.

12. Contact Us

For any privacy-related questions or requests:

Lichivi Pty Ltd
134 Woodcourt Rd, Berowra Heights, NSW 2082, Australia
Email: info@lichivi.com
Phone: +61 410 676 526